Alkami Technology, Inc., a provider of digital sales and service platforms for financial institutions, has announced a webinar titled "Stay or Switch? A Practical Playbook for Digital Banking Platform Decisions and Implementation." The event will take place on Wednesday, October 7, 2026, at 2 p.m. ET and is hosted in collaboration with ProSight Financial Association.

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The webinar will address the considerations involved in transitioning to a new digital banking platform and the risks associated with remaining on outdated technology. Speakers, including representatives from National Exchange Bank & Trust and Tri City National Bank, will share insights from recent platform conversions and highlight implementation factors that should be evaluated prior to selecting a provider.

Nicholas Bandoch, senior vice president and chief brand officer of Tri City National Bank, noted that while staying with a current provider may seem safer, institutions must also assess the implications of inaction, such as failing to evolve with customer expectations.

The discussion will cover preparatory work essential before conversion, such as cleaning account holder data, identifying specific integrations, and establishing cross-functional teams for project ownership. Key topics will include the importance of testing, employee readiness, call-center capacity, and communication strategies for account holders to facilitate a smoother transition to a new platform.

Featured speakers include Julie Stigler, vice president of eBanking at National Exchange Bank & Trust; Nicholas Bandoch; Robert Martinez-Harrison, senior director of implementation services at Alkami; and Katie Doll, director of services operations at Alkami.

Stigler emphasized the need to identify integrations and operational requirements early in the evaluation process to avoid unforeseen challenges during implementation.

The webinar will also explore why readiness for implementation should be a key factor in platform evaluation. Topics will highlight the importance of early data preparation, the role of dedicated project teams, and ongoing monitoring of adoption and support after launch. Wayne McCulloch, chief customer officer at Alkami, remarked that 27% of decision-makers in digital banking would consider switching platforms for a better experience, underscoring the significance of implementing effective strategies throughout the evaluation process.

For those interested in registering for the webinar, details are available on Alkami's website. The company also offers a Digital Banking Conversion Toolkit for additional insights on effectively managing conversion processes.

About Alkami: Alkami's platform combines onboarding, digital banking, data, and marketing solutions to enhance customer engagement for U.S. banks and credit unions. As the banking industry evolves toward anticipatory services, Alkami aims to empower data-driven decision-making through its technology.