The 31st Annual Consumer Financial Services Institute by the Practising Law Institute (PLI) is scheduled for September 24-25, 2026, in Chicago, IL.

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WilmerHale Partner Benjamin Chapin will be part of a panel titled “Evolving Arbitration Issues and Class Action 2026 Updates.” This discussion will tackle the challenges associated with the evolving uses of arbitration, including mass arbitration and key considerations for individual arbitrations, alongside significant updates in class action law.

The conference will focus on the application of complex federal and state laws to a wide range of consumer financial services, such as credit products, deposit accounts, payments, and consumer reporting and data issues.